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Service	Now Serving
@ GND Floor - Registered & Ordinary parcel (09:00 to 15:00)	10011
@ GND Floor - EMS, PO Box & e-Tukuri parcel	13009
@ GND Floor - Information counter	14017
@ 1st Floor - Postal Services & Post Shop	21009
@ 1st Floor - Bill payment
@ 1st Floor - Parcel Collection	23010
@ 1st Floor - Financial Services
@ 1st Floor - EMS, PO Box & e-Tukuri parcel	25004
@ 1st Floor - PO Box Application
@ GND Floor - Registered & Ordinary Parcel	16025
@ 1st Floor - Customs Broker
@ 1st Floor - Parcel Collection	27011
@ 1st Floor - e-Tukuri merchant

Counter Delivery

Collect your parcel from postal outlet - Where customer will receive notification via SMS or intimation to collect the items.

Additional Information:

Customers need to collect the items within the prescribed period stated in the SMS or intimation.
A storage fee will be charged for items unclaimed within the prescribed period.

Required documents:

If the addressee collects the package, present the identification document of the addressee.
If the package is collect by a third party then present the identification document of the addressee and the representative along with the consent letter authorizing to collect the items on behalf.