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Counter Delivery

Collect your parcel from postal outlet - Where customer will receive notification via SMS or intimation to collect the items.

Additional Information:

  • Customers need to collect the items within the prescribed period stated in the SMS or intimation.
  • A storage fee will be charged for items unclaimed within the prescribed period.

Required documents:

  • If the addressee collects the package, present the identification document of the addressee.
  • If the package is collect by a third party then present the identification document of the addressee and the representative along with the consent letter authorizing to collect the items on behalf.