Collect your parcel from postal outlet - Where customer will receive notification via SMS or intimation to collect the items.
- Customers need to collect the items within the prescribed period stated in the SMS or intimation.
- A storage fee will be charged for items unclaimed within the prescribed period.
- If the addressee collects the package, present the identification document of the addressee.
- If the package is collect by a third party then present the identification document of the addressee and the representative along with the consent letter authorizing to collect the items on behalf.