Charges & Payment

Can I store my package at your warehouse in USA for 1-2 months? Is there any corresponding fee? If so, how much?

eTukuri provides free storage of 21 days from processed date without charge for consolidation of shipping payment. However, when packages are held for more than 21 days from processed date, it is chargeable at the rate of S1.50 per package per day. eTukuri also reserves the right to dispose the package which is more than 30 days from the processed/declaration date.

What is shipment consolidation and what are its benefits?

Shipment consolidation is a payment feature that allows customers to pay one base charge per shipping charge bill instead of one base charge per package. To utilize this feature, simply withhold payment till all the packages you want to pay for together are available for billing. Please note that a holding fee will be applicable for packages that are held for more than 21 days.

How do I make payment for the eTukuri shipping charges?

Once your package has arrived at our Consolidation Centre, you can proceed to declare and make payment for the shipping charges. If you wish to consolidate, please wait until all your packages have arrived before making payment. Once paid, the shipment will arrive in Maldives within 4 to 5 working days from the date of shipping payment. After that, delivery may vary depending on the local delivery standards. For further details, please see our delivery standards in formation.

What modes of payment are acceptable for eTukuri shipping charges?

Currently, the following are the available modes of payment: a. Credit/Debit Cards (Visa/Master) For credit cards, eTukuri currently only accepts locally issued credit cards for payment. b. American Express (AMEX) Please ensure that you have made the necessary arrangements for any of the above payment modes before using eTukuri Shipping Services.

Can I purchase additional coverage for the item/packages that I want eTukuri to ship to me?

Yes, you can now purchase additional coverage for your packages shipped through eTukuri Shipping Services by choosing "ADD Post Dhahanaa" when you checkout. Post Dhahanaa is based on 3% of the declared item value subject to a minimum premium# of $10 for each consignment note with destination, Maldives.